Shipping Policy

LumaNook Limited – Hong Kong SAR

We offer worldwide shipping. Once your order is dispatched, you will receive a tracking number via email.

Order Processing

Orders are processed and shipped within 3–5 business days after payment confirmation.

Shipping Rates & Delivery Times

Shipping Method	Delivery Time	Shipping Cost
Standard Shipping	7–15 business days	$10 flat rate
Free Standard Shipping	7–15 business days	Free on orders over $200

*Delivery times may vary for countries outside the United States.

Estimated Delivery by Region

Region	Estimated Delivery Time
United States	7–15 business days
Canada, Mexico	15–25 business days
Europe (UK, Germany, France, etc.)	7–15 business days
Europe (Sweden, Portugal, Italy, Greece, Austria, etc.)	12–20 business days
Australia	15–20 business days
New Zealand	5–12 business days
Asia (Japan, Korea, Singapore, etc.)	7–15 business days
South America	12–20 business days

*These are estimated delivery times and are not guaranteed. Delays may occur due to customs, invalid addresses, or local carrier issues.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email. You can track your package using the link provided.

Shipping Delays

Occasionally, delivery may take longer than expected due to high order volume, customs processing, or carrier delays. If your order is delayed, please contact us at talk@LumaNookCo.com, and we will assist you as quickly as possible.

Import Duties & Taxes

International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping cost paid at checkout. LumaNook Limited has no control over these charges. Please contact your local customs office for more information.